Charlotte Court, Sheffield

For 26-27 AY:-

You need to pay £85 as an advanced Rent.

For 26-27 AY:-

To secure your room, a Holding Deposit is required at the time of booking.

1. Once your tenancy begins, the Holding Deposit will convert into a refundable Security Deposit.

2. All deposits are protected and registered with the Tenancy Deposit Scheme (TDS), a government-approved tenancy deposit protection provider.

End of Tenancy Process

1. A final room inspection will be conducted before your move-out.

2. If any deductions are necessary (e.g. for damages or cleaning), these will be discussed with you directly.

3. Provided the room and its contents are in the same condition as when you moved in and your bank details have been submitted via the Portal, your deposit will be refunded within 10 working days.

Refund Policy

1. If you cancel your booking within 14 days of receiving your Accommodation Offer, you will be entitled to a full refund.

2. After 14 days, the Holding Deposit becomes non-refundable, unless stated otherwise in our cancellation policy.

Note: This non-refundable clause does not apply to properties located in Scotland.

For 26-27 AY:-

1. Full Instalment

2. 4 Instalment

1. You can pay via Recurring Card, Direct Debit or via Bank Transfer.

2. Cash and Cheques will not be accepted and will be turned away if presented at site.

3. Recurring Card payments can be selected at the time of booking and Direct Debit can be selected by the online portal. If an alternative method of payment is required, such as a bank transfer, or you wish to change your payment method, please contact the property team directly for details.

For 26-27 AY:-

1. If you choose to pay your rent in three instalments, you must provide a UK-based guarantor.

2. A guarantor is not required if you pay the full annual rent in advance.

3. International students who do not have a UK-based guarantor may use Housing Hand to enable payment in instalments instead of making a single upfront payment.

4. A guarantor must be aged 18 or over and agrees to take joint financial responsibility for the tenancy, including paying the rent if the student is unable to do so.

Please Note: The property reserves the right to pursue the guarantor for any outstanding amounts, so it is essential that the guarantor fully understands and accepts these obligations.

For 26-27 AY:-

1. The tenancy agreement has already commenced and if you have not collected your key, you may also cancel at any time within the period of fourteen (14) days of the date on which you sign your first tenancy agreement for the 2026/27 Academic Year or Semester (the "Cooling-off Period").

2. During the cancellation period you may cancel your tenancy, by giving notice in writing or by e-mail to the manager at the property.

3. Once we receive such a notice, we will confirm receipt, cancel your tenancy, and will refund your advance rent payment, together with any other payment of rent you may have made.

Note: Cancelling after the cooling-off period means the deposit is non-refundable, and you (and your guarantor if applicable) are responsible for the tenancy obligations.

For 26-27 AY:-

Cancelling as you do not receive your visa

1. If you are not successfully awarded a visa to travel and study, then we can help.

2. Firstly, we may be able to transfer you to another one of our residences around the globe if you are going to study elsewhere.

3. If you are not going to study elsewhere or we do not have accommodation available in your new city/town of study, we will release you from your tenancy agreement provided the following criteria are met:

a) You submit your request to cancel, in writing or by e-mail to the manager at the property, within 3 days of your visa rejection letter: and

b) You provide the manager with a copy of your rejection letter from the embassy or visa office.

4. If your tenancy has commenced, you will remain liable for the rent payable under the tenancy agreement until receipt of the above.

For 26-27 AY:-

This is applicable to prospective first-year undergraduate students only

1. If you are not successful in obtaining your place at your chosen university, then don’t worry, we can help. Firstly, we may be able to transfer you to another one of our residences if you are going to study elsewhere.

2. If you are not going to study elsewhere or we do not have accommodation available in your new city/town of study, we will release you from your tenancy agreement provided the following criteria are met:

a) You submit your request to cancel, in writing or by e-mail to the manager at the property, before 22nd August 2026; and

b) You provide the manager with a copy of your rejection letter from the University or UCAS.

3. Once we have your request, we will confirm receipt and refund your advance rent payment, together with any other rent payments you may have made.

For 26-27 AY:-

1. Outside the cooling-off period, you may request to cancel your tenancy, by notice in writing or by e-mail to the manager at the property.

2. However, you shall remain liable for the rent payable under the terms of the tenancy agreement until a suitable replacement tenant has been secured. It is the tenant’s responsibility to find and suggest a suitable replacement.

3. Liability for rent will continue until the replacement tenant has successfully completed their fourteen (14) day cooling-off period.

For 25-26 AY:-

Period Before You Enter Into Your Tenancy Agreement

The Landlord and property management reserve the right to not return your Holding Deposit and cancel your booking on notice if:

1. They take all reasonable steps to enter into the Tenancy Agreement before the deadline and you fail to do so, for example, if you fail to complete your application or provide guarantor details and supporting documentation in good time;

2. You provide them with irrelevant false or misleading information; and/or

3. They are prohibited from entering to the Tenancy Agreement because of the Immigration Act 2014.

Cancellation By The Property Team or The Landlords

The terms and conditions require you to sign your Tenancy Agreement online within 14 calendar days of receiving the Offer of Accommodation. If you fail to sign your agreement within this timescale, the property management may cancel your booking, giving notice by email and you will forfeit any booking fee paid if it is outside the cooling off period above.

If you fail to find someone to take over your tenancy, you will be responsible for paying the full rent until the end of your contracted time at the accommodation.

If you fail to check-in on your accommodation start date and you have not signed your agreement, the property management may cancel your booking at any time by giving notice by email. If you are outside the cooling off period, your Holding Deposit will not be refunded. Once you have signed your Tenancy Agreement, it may only be terminated if you and the property management mutually agree to do so or in the circumstances set out above.

Cancellation for any other reason

If you have entered into the tenancy agreement and you wish to cancel your booking after the cooling off period has expired and you do not fit into the property management's eligible criteria above, you will not get your holding deposit returned to you, and you and your guarantor, will be required to meet the obligations set out within the tenancy agreement regardless of whether you have collected your keys.

Room Swaps

If you wish to upgrade your room, or move to a different room type, which is the same type as your original choice, you can do so free of charge up until the Tenancy Start Date, subject to room availability. Room moves after the start date will be subject to room availability. An administration charge of £50 will be payable for the variation of the Tenancy Agreement.